Whole Foods Market Catering Liaison in Wynnewood, Pennsylvania
Job DescriptionYour role as a Catering Liaison will include coordinating and executing all catering orders at your store. Additionally, you will assist with and support the regional Prepared Foods vision. You will ensure a positive company image by providing courteous, friendly, and efficient service to customers and Team Members.Responsibilities
Give every customer immediate and undivided attention.
Surprise and delight the customers with consistent, delicious food.
Take catering orders over the phone and in person.
Schedule and arrange delivery for catering orders.
Communicate with all teams and review orders to ensure accuracy.
Ring in all catering orders and maintain accurate sales records.
Order all catering-related inventory.
Clean and organize production station daily.
Plan and execute catering demonstrations on the sales floor along with the Demo Specialist.
Complete spoilage, sampling, temperature, and sweep worksheets as required.
Support national, regional, and store programs.
Respond promptly to customer needs and questions and requests assistance when necessary, including answering the store phone system.
Follow and comply with established procedures, including Weights and Measures, health and sanitation, and adhere to safe work practices.
Operate and sanitize all equipment in a safe and proper manner.
Knowledge, Skills, & Abilities
Excellent communication skills and willingness to work as part of a team; ability to communicate effectively with customers and team members
Ability to follow instructions and procedures
Ability to learn basic knowledge of all products carried in the department
Understand and communicate quality goals and ingredient information to customers
Ability to visually examine products for quality and freshness
Effective time management skills
Strong work ethic and integrity
Proper handling of knives and other cutting equipment
Available for flexible scheduling to meet the needs of the department
Knowledgeably communicate the product line to the customer
Ability to understand and complete departmental transfers
Ability to operate all necessary equipment
Strong organizational skills; basic computer skills
Ability to work a flexible schedule including nights, weekends and holidays as required
Desired Work Experiences
- Previous kitchen, culinary, deli, restaurant, kitchen management, cooking or customer service experience preferred
At Whole Foods Market we provide a fair and equal employment opportunity for all team members and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability. Whole Foods Market hires and promotes individuals solely on the basis of their qualifications for the position to be filled.
Who are we? Well, we seek out the finest natural and organic foods available, maintain the strictest quality standards in the industry, and have an unshakeable commitment to sustainable agriculture. Add to that the excitement and fun we bring to shopping for groceries, and you start to get a sense of what we’re all about. Oh yeah, we’re a mission-driven company too.
Whole Foods Market attracts people who are passionate - about great food, about the communities they live in, about how we treat our planet and our fellow humans - and who want to bring their passion into the workplace and make a difference.
Learn more about careers at Whole Foods Market here!